Terms of Use

Valor Junk Removal

Valor Junk Removal — Terms of Use
Last Updated: March 17, 2026Welcome to Valor Junk Removal (“Valor”, “we”, “us”, or “our”). These Terms of Use (“Terms”) govern your access to and use of:
• The website located at valorjunk.com and any related pages (the “Site”)
• Our junk removal, hauling, cleanouts, recycling, and related services (collectively, the “Services”)
• Any digital or printed materials, guides, or tools we provide for booking or using our Services (the “Materials”)

By accessing or using the Site or any Services, you agree to be bound by these Terms. If you do not agree, do not use the Site or Services.1. Company Information
Valor Junk Removal is a professional junk removal, hauling, and cleanup service that assists residential and commercial clients with the removal of unwanted items, debris, and clutter, while providing safe, efficient, and environmentally responsible disposal solutions.

Business Contact:
Valor Junk Removal
Address: 900 Commonwealth Place - 1115 Suite 200
Virginia Beach, VA 23464, United States
Email: [email protected]
Phone: (757) 995-34702. Eligibility
You may use the Site and Services only if:
•You are at least 18 years old (or the age of majority in your jurisdiction); and
•You have the legal capacity to enter into a binding contract; and
•You use the Site and Services for lawful purposes.

By using the Site or Services, you represent and warrant that these conditions are met.3. Description of Services
Valor provides, among other things:
•Residential and commercial junk removal
•Hauling and disposal of furniture, appliances, yard waste, construction debris, and more
•Recycling and donation services when applicable
•On-demand or scheduled pickup services
•Pricing estimates and consultation for large projects

We reserve the right to modify, expand, or discontinue any part of the Services at any time without prior notice.4. No Guarantee of Results
We are committed to providing high-quality junk removal services, but we do not guarantee specific timelines beyond estimated windows, or outcomes related to third-party disposal facilities.

Factors affecting results include:
•Access to the property
•Volume, type, and weight of items
•Permitting or local disposal restrictions
•Weather or unforeseen circumstances5. Professional Disclaimer
Information provided through the Site, Materials, or Services is for general informational purposes only. It is not a substitute for professional advice regarding legal, financial, or safety matters.6. Accounts & Security
Certain Services may require you to create an account or provide booking details. You agree to:
•Provide accurate and complete information
•Maintain the security of your login or booking credentials
•Notify us immediately of any unauthorized use

You are responsible for all activity under your account or booking.7. Payments, Billing & Refunds
7.1 General
All prices are listed in U.S. Dollars unless otherwise stated. Payment is typically collected via credit card, debit card, or approved third-party processors.

You authorize us (and our payment processors) to charge your selected payment method for all purchases.

7.2 Services
For on-demand or scheduled junk removal services, payment is typically:
•Paid in full upfront at booking; or
•Paid upon completion of the Service
•Failure to pay may result in refusal of Service or collection action.

7.3 Refund Policy
Unless otherwise stated, all sales are final. Refunds may be issued only in cases where Services were not performed as agreed.8. Scheduling, Cancellations & Rescheduling
•You are responsible for scheduling Services within the agreed booking window.
•Cancellation or rescheduling requests must be made at least 24 hours before the scheduled Service.
•Missed appointments or late cancellations may incur a fee or forfeiture of prepaid Service.9. Intellectual Property
All content on the Site and within our Materials—including text, logos, graphics, photos, and training resources—is the exclusive property of Valor or its licensors.

You may:
•Access and view Site content
•Use Materials for your personal or internal scheduling purposes

You may not:
•Reproduce, distribute, or publicly display content without consent
•Resell, sublicense, or share access
•Claim Valor’s intellectual property as your own10. User Content & Feedback
If you provide reviews, photos, or other feedback (“User Content”):
•You grant Valor a worldwide, royalty-free, perpetual license to use the content for marketing and promotional purposes
•You confirm you have the right to provide the content and it does not infringe on any third-party rights

You may request removal of personally identifiable information by contacting us at [email protected]11. SMS, Email & Communications Consent
By providing your contact information, you consent to receive:
•SMS messages about bookings, updates, or Service reminders
•Email notifications, updates, and occasional promotional messages
Message & data rates may apply. Frequency of messages will depend on your engagement with our Services.
11.1 Opt-Out
SMS: Reply STOP to unsubscribe
Email: Click the unsubscribe link in emails12. Third-Party Tools & Integrations
We may use third-party tools for scheduling, payments, or communications (e.g., Zoom, Google Meet, Stripe, PayPal). These tools have their own terms and policies. Your use of third-party tools is at your own risk.13. Prohibited Uses
You agree not to use the Site or Services to:
•Violate any law or regulation
•Damage or misuse our systems or third-party platforms
•Harass or harm others
•Misrepresent your identity or intentions

Violations may result in suspension or termination of access.14. Limitation of Liability
To the fullest extent permitted by law, Valor and its affiliates are not liable for:
•Indirect, incidental, consequential, or punitive damages
•Loss of property, data, or profits arising from Service use

Our total liability shall not exceed the amount paid for the specific Service in the three months preceding the claim.15. Indemnification
You agree to indemnify and hold Valor harmless from claims, damages, or expenses arising from:
•Your use of the Site or Services
•Violation of these Terms
•Infringement of third-party rights16. Governing Law & Dispute Resolution
These Terms are governed by the laws of the state where Valor operates ([State placeholder]).

Disputes shall first be attempted to be resolved in good faith. If unresolved, disputes may be brought exclusively in courts serving the state of operation.17. Changes to These Terms
We may update these Terms at any time. Updates are effective when posted, and continued use constitutes acceptance of revised Terms.

Contact Information

If you have questions about these Terms, contact:
Valor Junk Removal
Email: [email protected]
Phone:(757) 995-3470
Address: 900 Commonwealth Place - 1115 Suite 200
Virginia Beach, VA 23464, United States